Pinecone Matches INIBOX

FREQUENTLY ASKED QUESTIONS

Welcome to the official FAQ page for Pinecone INIBOX miners. This page is designed to answer the most common questions about our products, ordering process, shipping, warranties, and mining performance. Our goal is to provide full transparency and help you make an informed purchase with confidence.

1. About Pinecone INIBOX

What is Pinecone Matches INIBOX?

Pinecone Matches INIBOX is a specialized mining hardware line engineered for high-efficiency digital asset mining. The INIBOX series is purpose-built for the VersaHash algorithm, primarily supporting InitVerse (INI) mining, with select models such as the R1X XMR Edition designed for RandomX-based mining environments.

Which miner models are available in the INIBOX series?

The INIBOX lineup currently includes:

  • Matches INIBOX (850 MH/s) – Compact and energy-efficient entry-level model

  • INIBOX Matches V2.0 (1.3 GH/s) – Enhanced performance and optimized efficiency

  • Matches INIBOX PRO (2 GH/s) – High-performance model for professional operators

  • R1X XMR Edition – Specialized configuration for RandomX (Monero-style) mining

Each model is designed with controlled airflow, optimized thermal performance, and stable long-term operation in mind.

Who is Pinecone Matches INIBOX designed for?

INIBOX systems are built for a wide range of miners — from home-based operators seeking energy-efficient solutions to professional and small-scale facility deployments requiring stable, scalable hardware. The modular and compact structure makes integration into structured mining setups straightforward.

2. Product Information

What products do you currently offer?

We currently offer the following models:

  • ASIC Miner Match INIBOX

  • ASIC Miner Match INIBOX PRO

  • ASIC Miner Match INIBOX R1X (XMR Edition)

Each model is designed for different performance levels and mining needs.

Which cryptocurrencies can be mined?

Supported cryptocurrencies depend on the specific model and algorithm compatibility. The R1X (XMR Edition) is optimized for privacy‑focused mining, while other models support compatible ASIC‑based mining algorithms.

Are these miners suitable for beginners?

Yes. Our devices are designed with simplified setup procedures and clear configuration steps, making them accessible even for users new to mining.

Do I need technical knowledge to start mining?

Basic computer and internet knowledge is sufficient. Setup guides and customer support are available to help you get started quickly.

3. Performance & Profitability

Is mining profitability guaranteed?

No. Cryptocurrency mining profitability depends on multiple external factors including market prices, mining difficulty, electricity costs, and network conditions. We do not guarantee earnings or returns.

Can you estimate daily or monthly profits?

Profitability varies and changes frequently. Customers should use independent mining calculators and conduct their own research before purchasing.

How much electricity do the miners consume?

Power consumption varies by model. Detailed specifications are listed on each product page to help you evaluate operating costs.

Can the miners run 24/7?

Yes. Pinecone INIBOX miners are designed for continuous operation when used in a properly ventilated environment.

4. Orders & Payments

How can I place an order?

Orders can be placed directly through our official website. Simply select your product, complete checkout, and follow the payment instructions.

What payment methods do you accept?

Accepted payment methods are displayed during checkout and may include secure online payment options and cryptocurrency payments where applicable.

Is my payment secure?

Yes. Our website uses encrypted connections and secure payment processing to protect customer information.

Will I receive an order confirmation?

Yes. After completing your purchase, you will receive a confirmation email with your order details.

5. Shipping & Delivery

Do you ship internationally?

Yes. We offer worldwide shipping depending on destination regulations and logistics availability.

 

How long does shipping take?

Shipping times vary by location and shipping method. Estimated delivery times are provided during checkout.

 

Will I receive tracking information?

Yes. Tracking details are sent once your order has been dispatched.

Are customs duties or taxes included?

Import duties and taxes are the responsibility of the buyer unless otherwise specified at checkout.

6. Warranty & Returns

Do your miners include a warranty?

Yes. All devices include a limited warranty covering manufacturing defects. Warranty duration and conditions are listed on the product pages.

What should I do if my device arrives damaged?

Contact our support team immediately with photos and order details so we can resolve the issue quickly.

Can I return a product?

Returns are handled according to our return policy. Please review the policy or contact support before sending any item back.

7. Setup & Support

Do you provide setup assistance?

Yes. We provide setup documentation and customer assistance to help you configure your miner.

Do you offer technical support?

Yes. Our support team is available to help with configuration, troubleshooting, and general questions.

How can I contact support?

You can contact us through the contact form on our website or via the official support email listed on the website.

8. Compliance & Transparency

Are your products compliant with advertising and platform policies?

Yes. Our company promotes transparency and follows advertising platform guidelines. We do not make guaranteed income claims and clearly disclose mining risks.

Do you provide invoices?

Yes. Official invoices are available upon request or automatically provided depending on your order details.

9. Safety & Best Practices

Where should I install my miner?

Install your miner in a cool, dry, and well‑ventilated space away from dust and moisture.

Is mining safe at home?

Yes, when proper electrical capacity and ventilation requirements are respected.

Do miners require maintenance?

Basic maintenance such as dust cleaning and airflow monitoring is recommended to maintain optimal performance.

10. Still Have Questions?

Contact our support team!

If you cannot find the answer you are looking for, please contact our support team through our website. We are committed to providing clear information, reliable service, and a secure purchasing experience. Contact US