SHIPPING POLICY
Pinecone Matches INIBOX
Website: https://pineconeinibox.shop
1. Order Processing
Orders are processed during standard business days (excluding weekends and public holidays).
Processing time may vary depending on:
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Product availability
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Batch production schedules
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Order volume
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Fraud screening verification
Orders may require additional verification before shipment.
2. Shipping Timeframes
Estimated delivery times are provided for reference only and are not guaranteed.
Delivery times may vary due to:
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Carrier delays
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Customs processing
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Regulatory inspections
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Local delivery conditions
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Global logistics disruptions
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Force majeure events
Pinecone Matches INIBOX is not responsible for delays beyond our reasonable control.
3. Shipping Methods
We ship using reliable international and domestic carriers.
Tracking information will be provided when available.
Delivery confirmation by the carrier constitutes proof of delivery.
4. International Shipping
We ship internationally where permitted by law.
International customers are responsible for:
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Customs duties
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Import taxes
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VAT or GST
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Brokerage fees
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Local regulatory compliance
Failure to pay required customs fees may result in shipment delays or return of goods.
We are not responsible for customs clearance delays.
5. Risk of Loss
Risk of loss and title for products transfer to the customer upon confirmed delivery to the shipping address provided at checkout.
Customers are responsible for ensuring accurate shipping information.
We are not liable for:
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Incorrect addresses provided by the customer
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Failed delivery attempts
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Packages left unattended after delivery
6. Shipping Damage
If your shipment arrives visibly damaged:
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Document the damage immediately.
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Take clear photos of packaging and product.
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Contact support within 48 hours at:
Failure to report damage within 48 hours may affect eligibility for claims.
7. Refused or Undeliverable Shipments
If a shipment is:
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Refused by the recipient
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Undeliverable due to incorrect address
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Returned due to unpaid customs fees
The customer may be responsible for:
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Return shipping costs
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Restocking fees
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Original shipping charges
Refunds (if applicable) will be processed after the product is returned and inspected.
8. Partial Shipments
We reserve the right to ship orders in multiple packages if necessary.
Customers will not incur additional shipping charges unless otherwise specified.
9. Export & Regulatory Compliance
Buyers are responsible for ensuring:
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Cryptocurrency mining equipment is legal in their jurisdiction.
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Importation of mining hardware complies with local laws.
We do not guarantee regulatory approval in every country.
10. Shipping Address Accuracy
Customers must provide accurate and complete shipping information.
We are not responsible for:
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Delivery failures due to incorrect or incomplete addresses
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Delays caused by address correction requests after shipment
11. Force Majeure
We are not liable for shipping delays or failures resulting from:
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Natural disasters
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Government actions
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War
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Carrier disruptions
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Global emergencies
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Supply chain interruptions
12. Policy Updates
We may update this Shipping Policy periodically.
Continued purchase constitutes acceptance of changes.
